If you are not receiving your course emails or emails from your tutor - or you are not sure - please check your spam folders in your email account as soon as possible.
GMAIL
On the GMAIL Side Bar see -> MORE
Click MORE - this will drop down and you will see your SPAM folder
Open SPAM folder
Check for any @writerstudio emails and then mark each as NOT SPAM - there is button above the email when you click into each.
Keep an eye on this folder and do the same until they no longer go into this folder.
HOTMAIL/LIVE/OUTLOOK
Check your junk mail folder and mark any emails in there as not junk and move to inbox.
Then click on the "Settings" cogwheel icon in the top right of the screen.
From the list, click on "Options”
From the list of options, under Junk Email, select "Safe Senders”
If you can’t add the entire domain: @writerstudio.com.au
Please add individual emails:
- Your tutor’s email
- Main Studio email account
YAHOO
- Check your junk mail folder - and mark any @writerstudio.com.au emails as not spam.
- Add our addresses to your contacts list.
- Create a filter
Click the Settings icon Image of the Settings icon. Select More Settings.
Click Filters.
Click Add new filters.
Enter the filter name, set the filter rules, and choose or create a folder for the emails.
Click Save.
BIGPOND
Check your junk mail - mark any @writerstudio.com.au email as not junk.
Go to Settings - add all addresses to your Safe Sender list.
ALL OTHER ACCOUNTS
Check your spam or junk folder and mark any emails are not spam/junk and move to your inbox.
Check in 'Settings' for your Address Book or Contacts list and add all @writerstudio addresses
Check for a 'Safe Senders' list - add domain @writerstudio.com.au or individual addresses.